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Client Testimonials:

Care at Hand provides the most professional service we have experienced. The carers The Carers (2-3 different Care staff) call at different times of the day, respect our home and others within it. We are very happy with Care at Hand’s service and until now have found every staff member caring/sympathetic and considerate. Each have a sense of humour which is very important.

Mrs B.
My main Carer has always been extremely helpful and very good humoured as well. She has cheerfully assisted me with the things I need doing and I feel I can’t thank her enough. I shall be very sorry to see her leave and I hope you are able to find another Carer as good as her.
My present Carer is first-class. I could not hope for a better Carer. She is very good.
Mr PB.
I am happy at the moment as long as my 3 carers come. Not happy when one of them are on holiday as I had 8 people plus my two in one week.
  Mrs CB. (wife)
Have had more than one person as carers.
  Mrs T.
I am very pleased with the level of care and the help I get from the Agency. I have had a few different agencies the last few years and I can honestly say that Care At Hand is the best so far. I have no complaints whatsoever and M my carer is great.
  Mrs TF.
I would like to think that the carer I have now would continue to be my carer, because some of the care she gives to me is very personal and nothing is more embarrassing than having to explain to another stranger.
  Mrs BW.
A person does my Tesco shopping Tues: mornings. My basic cleaning on a thurs: I have had the same lady for some time now, except when she was on holiday for 2 wks. I worry when this occurs, but it is always sorted out for me and I find the staff are very kind. I had 2 different people, but they were okay.
  Mrs SW.
I do prefer ladies for personal care in the mornings, at weekends as J doesn’t work. I get others but I have no complaints with any of your carers I’ve had and you can rest assured that if I do I shall let you know. I’ve had close on 100 different carers from four different company’s and I’ve had to thro a lot of them out of my home. Your company is the best I’ve had and J is the best carer I’ve had so far and I don’t wish to change Her. J CARES about the people she cares for and that says everything.
  Mr JL esq.
Recently there have been occasions where things have not run smoothly – reasons being from both sides – carers and those needing care. The holiday season has been difficult to cope with but with a spirit of give and take been overcome. Thank you everyone. With a quieter Autumn.
  Mrs LS.

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